A high quality of translation requires human translation or human proofreading of computer translation. The City of Chicago has a number of translation options available, ranging in quality, speed, and price. As a result, the City of Chicago is developing a web content translation strategy for the six most commonly spoken languages in Chicago: English, Spanish, Polish, Arabic, Mandarin, and Tagalog. The new administration is pushing for better compliance with a 2015 language access ordinance. One of the chief roles of the Design Office is improving the accessibility and inclusion of government services.
After a bit of research and a bit of code, we have successfully shown how Google can be used to translate a static webpage into the six most commonly spoken languages in Chicago. This demo was developed to test the viability of computer translation, specifically neural machine translation services (NMTS) we’ve chosen to use Google Translate because it was the only out-of-the-box translation service to support Tagalog. The City of Chicago is exploring different strategies for web translation of City content.
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